What's new in August 2025
Shared by Emily
• September 02, 2025
New digest email - Match request activity
Educators can now enable a daily or weekly digest summarizing match request activity across all of their experiences. This can be turned on in User settings > Notifications > Digest settings. For administrators of multiple experiences, this allows them to streamline notifications by turning off single-experience level notifications and enabling the overall one.
Messaging improvements
Based on user feedback, a few changes have been made to improve navigation, search and filtering in the message inbox.
- Search your messages: Users can now search conversations by keyword, participant name, company name, portal name, or project/experience name to quickly find what they need.
- Unread filter: A new filter lets you view only unread messages.
- View details link: The old “View details” menu item in messages has been replaced with a clearer link for easier navigation.
- New advanced filter: Educators can now filter for “Team kickoff” conversations.
Learner view of experience matches
Learners now see horizontal match cards on the experience page in the ‘Projects section’, replacing the matches table.
- The match cards will show key details, including whether the match is paid and whether the learner has a team or application connected to it.
- Up to five matches will be shown, with a View all button opening a marketplace-style view.
Improvements
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Automatic project moderation. Project names, details, and deliverables are now automatically checked and flagged for inappropriate content. If a pending flag exists, the project cannot be published.
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Cleaner validation messages. Removed redundant error messages in match request, project, and experience wizards.
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Updated feedback email subjects. Feedback emails now use clearer subject lines: Your feedback is needed for {team / portal / company}.
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Application cancellation reasons visible to employers. When learners cancel applications, the reason now appears in the conversation system message.
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Conversation column in team activity tracker. If conversation summaries are enabled, a new column shows sentiment and links to the latest summary. If conversation summaries are enabled but no summary exists yet, “View conversation” hyperlink is shown.
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‘Find match’ CTAs on open projects and experiences. Educators and employers now see a ‘Find match’ button when viewing their open experiences/projects, linking to the relevant marketplace.
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Learner application wizard content and label updates. We’ve improved labels, tooltips, headers, hints, and placeholder text in the application wizard for better clarity and consistency.
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Targeted invoice notifications. Invoice created and approved emails now only go to relevant reviewers: Experience admins with payments permission; Project admins only when company approval is required
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Improved feedback column on ‘Teams’ table. Feedback statuses are now clearer for both employers and learners, focusing on employer-to-team feedback with updated labels like Feedback due, Awaiting feedback, and Respond to view.
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Updated behaviour of ‘View’ button on survey task. Non-respondents can now view completed survey results in a modal showing each team member’s completion status, rather than being taken to a standalone page.
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Updated portal switcher. “Exit portal” is now ‘Switch portal’ and has been moved to the top of the menu to be consistent with other switcher behaviour across roles.
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Manual score overrides. Educators can now manually edit scores on rubric items, with changes clearly showing that they were made manually and the date of the change.
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Resources moved to main navigation. Resources have been moved to the main navigation. Educators, learners, and employers can now view resources tailored to their role directly from the top-level portal navigation. Users with permission to create resources will see a 'Create Resource' button, providing easier access to resource creation compared to previously, when users had to go into the portal settings.
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Updated marketplace feature card: The top info card on the logged-out marketplace (app.riipen.com) has been refreshed to align with current styles, replacing the old orange background and graphic overlay.
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Invite learners CTA on closed experiences: Educators will now see an ‘Invite learners’ button on the experience page when the experience is closed, has matches, and has no learner members yet.
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Location warnings: A yellow warning notice now appears on the match request acceptance page if project/experience and company locations don’t match. If the company’s verified location conflicts with the experience requirement, acceptance is blocked with an error message.
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Agreements column in team tracker: The Agreements column now only displays for experience-level agreements and is hidden if none exist, simplifying the view for educators and reducing confusion.
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Payment meta panels: A new dedicated payment meta panel provides detailed payment information across multiple pages, including hourly/fixed rates, total amounts, invoice details, and conditions for payment.
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Clearer survey task CTA: On the team page, the call-to-action for draft survey responses now shows “Complete” instead of “Publish”, making it clearer that additional action is required before submission.
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Imported requests now visible in user requests tab: The user requests tab now includes imported requests for users who have permission to view the requests at the experience level. Previously, imported requests were only visible in the experience requests tab. This update ensures educators and admins can view all requests, including imported ones, in a single location.
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Employer access to team settings for paid projects: Employers with a pay percentage greater than 0 can view Team > Settings > Team and manage options such as inactivating, canceling, or marking a team as incomplete when available.
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Decline match request modal updates. Selecting “No longer seeking matches” as the decline reason now auto-selects a checkbox to close the experience or project from receiving new requests.
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Email format updates. The default email layout has been updated with a smaller logo, adjusted padding, and a new background color.
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Survey flags in team tracker. Educators viewing the team tracker will now see any survey flags displayed in the ‘Flags’ column.
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Employer survey completion visibility. Employer surveys now appear as completed to educators and experience admins once one or more project admins have responded. The survey will display the number of respondents over the total project admins, and the “View” button opens a modal showing individual responses.
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Learner meta information on experience page. Learner meta information has been reorganized into a single “context for learners” panel with improved visual hierarchy. Key information now includes hours per learner, work log requirements, join method, team size, application limit, payment info (if applicable), and relevant dates. Agreements and any redundant details have been removed.
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Auto-invoice generation stops for completed teams. If automatic invoice generation is enabled, it will no longer trigger for teams that are already completed. Additional work log entries for completed teams will not generate new invoices automatically.
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Reminder to assign learners to teams. Experience administrators will now see a reminder in the ‘Your experience is starting soon’ email if no teams have been created yet and the team creation method is set to ‘Educator_assign’.