Latest News from the Riipen team

What's new in August 2025

Emily avatar
Shared by Emily • September 02, 2025

New digest email - Match request activity

Educators can now enable a daily or weekly digest summarizing match request activity across all of their experiences. This can be turned on in User settings > Notifications > Digest settings. For administrators of multiple experiences, this allows them to streamline notifications by turning off single-experience level notifications and enabling the overall one.

Messaging improvements

Based on user feedback, a few changes have been made to improve navigation, search and filtering in the message inbox.

  • Search your messages: Users can now search conversations by keyword, participant name, company name, portal name, or project/experience name to quickly find what they need.
  • Unread filter: A new filter lets you view only unread messages.
  • View details link: The old “View details” menu item in messages has been replaced with a clearer link for easier navigation.
  • New advanced filter: Educators can now filter for “Team kickoff” conversations.

Learner view of experience matches

Learners now see horizontal match cards on the experience page in the ‘Projects section’, replacing the matches table.

  • The match cards will show key details, including whether the match is paid and whether the learner has a team or application connected to it.
  • Up to five matches will be shown, with a View all button opening a marketplace-style view.

Improvements

  • Automatic project moderation. Project names, details, and deliverables are now automatically checked and flagged for inappropriate content. If a pending flag exists, the project cannot be published.
  • Cleaner validation messages. Removed redundant error messages in match request, project, and experience wizards.
  • Updated feedback email subjects. Feedback emails now use clearer subject lines: Your feedback is needed for {team / portal / company}.
  • Application cancellation reasons visible to employers. When learners cancel applications, the reason now appears in the conversation system message.
  • Conversation column in team activity tracker. If conversation summaries are enabled, a new column shows sentiment and links to the latest summary. If conversation summaries are enabled but no summary exists yet, “View conversation” hyperlink is shown.
  • ‘Find match’ CTAs on open projects and experiences. Educators and employers now see a ‘Find match’ button when viewing their open experiences/projects, linking to the relevant marketplace.
  • Learner application wizard content and label updates. We’ve improved labels, tooltips, headers, hints, and placeholder text in the application wizard for better clarity and consistency.
  • Targeted invoice notifications. Invoice created and approved emails now only go to relevant reviewers: Experience admins with payments permission; Project admins only when company approval is required
  • Improved feedback column on ‘Teams’ table. Feedback statuses are now clearer for both employers and learners, focusing on employer-to-team feedback with updated labels like Feedback due, Awaiting feedback, and Respond to view.
  • Updated behaviour of ‘View’ button on survey task. Non-respondents can now view completed survey results in a modal showing each team member’s completion status, rather than being taken to a standalone page.
  • Updated portal switcher. “Exit portal” is now ‘Switch portal’ and has been moved to the top of the menu to be consistent with other switcher behaviour across roles.
  • Manual score overrides. Educators can now manually edit scores on rubric items, with changes clearly showing that they were made manually and the date of the change.
  • Resources moved to main navigation. Resources have been moved to the main navigation. Educators, learners, and employers can now view resources tailored to their role directly from the top-level portal navigation. Users with permission to create resources will see a 'Create Resource' button, providing easier access to resource creation compared to previously, when users had to go into the portal settings.
  • Updated marketplace feature card: The top info card on the logged-out marketplace (app.riipen.com) has been refreshed to align with current styles, replacing the old orange background and graphic overlay.
  • Invite learners CTA on closed experiences: Educators will now see an ‘Invite learners’ button on the experience page when the experience is closed, has matches, and has no learner members yet.
  • Location warnings: A yellow warning notice now appears on the match request acceptance page if project/experience and company locations don’t match. If the company’s verified location conflicts with the experience requirement, acceptance is blocked with an error message.
  • Agreements column in team tracker: The Agreements column now only displays for experience-level agreements and is hidden if none exist, simplifying the view for educators and reducing confusion.
  • Payment meta panels: A new dedicated payment meta panel provides detailed payment information across multiple pages, including hourly/fixed rates, total amounts, invoice details, and conditions for payment.
  • Clearer survey task CTA: On the team page, the call-to-action for draft survey responses now shows “Complete” instead of “Publish”, making it clearer that additional action is required before submission.
  • Imported requests now visible in user requests tab: The user requests tab now includes imported requests for users who have permission to view the requests at the experience level. Previously, imported requests were only visible in the experience requests tab. This update ensures educators and admins can view all requests, including imported ones, in a single location.
  • Employer access to team settings for paid projects: Employers with a pay percentage greater than 0 can view Team > Settings > Team and manage options such as inactivating, canceling, or marking a team as incomplete when available.
  • Decline match request modal updates. Selecting “No longer seeking matches” as the decline reason now auto-selects a checkbox to close the experience or project from receiving new requests.
  • Email format updates. The default email layout has been updated with a smaller logo, adjusted padding, and a new background color.
  • Survey flags in team tracker. Educators viewing the team tracker will now see any survey flags displayed in the ‘Flags’ column.
  • Employer survey completion visibility. Employer surveys now appear as completed to educators and experience admins once one or more project admins have responded. The survey will display the number of respondents over the total project admins, and the “View” button opens a modal showing individual responses.
  • Learner meta information on experience page. Learner meta information has been reorganized into a single “context for learners” panel with improved visual hierarchy. Key information now includes hours per learner, work log requirements, join method, team size, application limit, payment info (if applicable), and relevant dates. Agreements and any redundant details have been removed.
  • Auto-invoice generation stops for completed teams. If automatic invoice generation is enabled, it will no longer trigger for teams that are already completed. Additional work log entries for completed teams will not generate new invoices automatically.
  • Reminder to assign learners to teams. Experience administrators will now see a reminder in the ‘Your experience is starting soon’ email if no teams have been created yet and the team creation method is set to ‘Educator_assign’.

What's new in July 2025

Emily avatar
Shared by Emily • August 01, 2025

New features & Improvements

New Feature - Customizable “competencies” at portal level

A portal can now change from Riipen’s default assessed soft skills (Creativity, Communication, Critical Thinking and Professionalism) to their own preferred set of skills. If modified, changes will be applied to all newly created experiences in the portal.

At the experience level, the portal level competencies can be removed if the user chooses, and new ones can be added.

Help articles:

New feature - Silent imports

Admins can now control whether users receive emails during bulk imports. A new “Notify” column can be added to import files for learners, teams, or project matches. When set to FALSE, the user will not receive a notification about the import, or any other notification-type emails.

  • Note that they will still receive unread message emails if a user attempts to send them a message, and if they are invited to anything else they will receive an invitation email.

As part of this, we’ve disabled ongoing notification emails for all imported users regardless of whether they were notified about the import, to improve compliance with email sending rules. If import notifications are on, the user will instead now receive up to 3 reminders to activate their account.

In both scenarios (import notifications on or off), once the user activates their account and accepts the terms of service they will receive all notifications normally.

New feature - AI summaries

  1. A survey admin can now enable summaries under Survey > Settings.
    What it does: This produces a text summary and an overall sentiment tag on each individual response to that survey.
    Why: This is useful to save time interpreting a user's response to a longer survey, particularly those with text responses.
  2. If summaries are enabled, a survey admin can enable automated flags to be generated under Survey > Settings.
    What it does: This will automatically create a flag if a survey response below a configurable sentiment threshold is created, and will email the experience admin with the flag notification. The flag is also visible in the team tracker under the flags column.
    Why: This is the main power of the survey summary feature, as it allows automated identification of issues and opportunities brought up via surveys.
  3. An experience admin can now enable summaries of conversations under Experience settings > Features.
    What it does: This produces a text summary and an overall sentiment tag for an employer-team conversation, on a recurring basis. This is shown in the conversation page details panel.
    Why: This saves time in reading through learners' conversations with employers to understand how things are going. Only experience admins with "View" or "Membership" permission to conversations can see summaries.
  4. If summaries are enabled, an experience admin can enable automated flags for conversations.
    What it does: This will automatically flag a conversation below a configurable sentiment threshold, and will email the experience admin with the flag notification. The flag is also visible in the team tracker under the flags column.
    Why: Allows early identification of issues such as non-responsiveness or frustration that may surface in employer-team conversations.

Improvements

  • New “Score” column on activity tracker. When scoring is enabled for an experience, a new "Score" column now appears in the Team activity tracker, making it easier to track and evaluate learner performance at a glance.
  • Warning for educator-assigned team formation. Experience admins now see a warning when adding learners directly to the experience (instead of teams) if team formation is set to Educator assign, reminding them that learners can’t start projects until they’re added to a team.
  • Decline reason shared in conversations. When a team application is declined, the reason now appears in the system message in the application conversation.
  • Work log and invoice improvements When an invoice is cancelled, the work log entries associated with that invoice will be disassociated from that (or any) invoice. Educators with permission to view a team’s work log, are able to delete entries if they are not currently linked to an invoice.
  • Visual indicators for date changes in match revisions. When a match revision updates timeline dates (such as start, end, or milestones), the changes now display clearly on the match request page. Previous dates appear with red strikethrough, and new dates are shown in green, making it easy to spot updates at a glance.
  • Improved CSV imports for projects. Project imports via CSV are now more flexible. Boolean fields will now accept values regardless of capitalization—true, TRUE, and True will all work without causing errors.
  • AI-generated experience content now better tailored to employers. We’ve updated the AI generation prompt for experience descriptions to focus more on the benefits to employers rather than learners. We've also added new guidance to avoid overly academic language and to ensure the content connects clearly to employer needs.
  • Faster, simplified match requests for employers. We’ve streamlined the match request process when employers create a project directly from an experience: The project wizard skips the company step if the info is already complete; “Match preferences” and the preview step in the project wizard are skipped. After publishing, the employer is taken straight to Step 2 of the match request wizard, and the match revision step is also skipped.
  • General improvements to the project wizard. The company step is now skipped when company info is already filled out
  • Experience wizard content and label updates. We’ve improved labels, tooltips, headers, hints, and placeholder text in the experience wizard for better clarity and consistency, reducing the overall length of each page.
  • "Opened at" date now shown on projects. Published, open projects now display the date they were opened next to the Open status pill.
  • Departments now show on experience pages. A new sidebar section displays up to three departments.
  • New success pages for published projects and experiences. After publishing, employers and educators see updated confirmation pages. These new pages offer a cleaner layout, clearer next steps, and match recommendations.
  • Updated ‘Teams’ and ‘Members’ tab structure The Teams tab is now a top-level tab next to Requests, no longer hidden under Learners. The Members tab now includes three sub-tabs: Learners, Admins, and Invites. Requests from both learners and educators appear under a new Requests section with filters for role.
  • AI-generated content notice. The experience wizard now includes a notice reminding users to review and edit AI-generated content to ensure accuracy.
  • Clearer language for application review. The employer task for reviewing applications now uses clearer wording. CTA updated from “Confirm application” to “View application”.
  • Experience cards replace experience tables for learners. Learners will now see experience cards instead of the experience table on their Dashboard, My Experiences page, Portal experiences page. These cards give learners a clearer more engaging preview of each experience, including categories, compensation, project assignment type, and more.
  • Work log reminder task. Learners will now receive a task reminder if their experience has work logs enabled and they haven’t logged any hours within 7 days of project kickoff. This helps learners stay on top of tracking time and ensures accurate invoicing for paid projects.
  • Clearer learner join settings. We’ve updated the Experience > Settings > Learners tab to simplify learner joining options, making navigation easier and clearly indicating that only one join method is required
  • Account merge restrictions. To protect payment history, users with invoices or payments can no longer merge accounts. The merge option is hidden in these cases, and attempts to access it directly will be blocked.
  • Improved message notifications. Previously, if a user sent multiple messages in quick succession, the email notification would include only the first unread message, meaning later messages could be missed. Now, all unread messages sent close together by the same user will appear in a single notification.
  • Updated checkbox label on match request acceptance screen for employers. The checkbox now reads “Open to additional educator matches for this project” with clearer subtext explaining that unchecking it will remove the project from the marketplace and stop new match requests.

What's new in June 2025

Emily avatar
Shared by Emily • July 03, 2025

New features & Improvements

New Feature - Scheduled Updates!

When an educator is creating an “Update” for an experience, you can now choose to post it right away, or to schedule it to go live on a future date. This allows educators and Riipen staff to set up Updates as part of the initial experience configuration, while still having them send out to users when they’re most needed.

Key points:

  • Updates can be scheduled to go live and notify users on future dates
  • Upcoming scheduled updates can be accessed and edited by experience admins

New feature - Scoring!

Educators can now enable scoring on experiences to assign numeric grades to learners and teams as they complete project deliverables.

If scoring is enabled, learners will receive a single score made up of one or more scored items, with configurable weights.

  • Milestone completion is a binary score (0 or 100%) based on completion only
  • Final submission completion is a binary score (0 or 100%) based on completion only
  • Feedback is a variable score that takes the value of the average overall feedback provided by the employer

In future, we’ll be exploring more scoring options, such as subjective scoring (grading) by educators

Scoring functionality works best in tandem with LTI integration so the educator can pass the learner’s overall score back to the LMS automatically.

Improvements

  • Breadcrumb updates. Breadcrumbs are being updated across the platform to improve clarity of navigation to nested pages.
  • Project wizard content and label updates. We’ve improved labels, tooltips, headers, hints, and placeholder text in the project wizard for better clarity and consistency, reducing the overall length of each page.
  • Improved import page context. Import pages now include a short description below each import option to help users better understand what each one does.
  • Streamlined “Invite learners” options. The Invite menu in Experience > Learners has been simplified and all invite options now appear together (including the import option).
  • Better guidance when creating milestones. Learners will now see a title and subtitle when opening the “Create Milestone” modal, explaining what milestones are and why to use them.
  • Clearer task status on team pages. If a user completes a task (like a mandatory survey or agreement) but their team members haven’t, they’ll now see a “pending” icon in the Completed section, making the status clearer.
  • Improved message notification emails. Email notifications for new messages now have a clearer subject line, cleaner formatting, and include the sender’s name tag, date, and time of message.
  • New sidebar style for contact info. Content pages now show the primary admin and company or portal in the sidebar on the standalone page in order to save vertical space and put more key content above the fold. Sidebars on standalone content and match request pages now use a new visual style to highlight contact information more clearly.
  • Improved project wizard flow for match requests. If you create a project directly from a match request, you’ll now see a customized “Get Started” page with updated step labels and context and project prompt and examples pulled from the associated experience. This is the first of several changes coming for the Create project to Match request direct path.
  • Improved redirects after verification completion. Learners who complete verification after being invited to an experience will now be redirected to back the experience page, rather than the dashboard.
  • Emails now sent only to relevant users. Only users with the appropriate permissions (or billing contacts) will receive payment-related emails. Match request notifications are now only sent to users who have permission to view or act on the request. If no such users exist, the notifications will be sent to all users.
  • Decline reasons and messages now appear in chat. When a user declines a match request, their message from the decline modal will now appear directly in the match request chat instead of just the decline email.
  • Worklog reminders. If worklogs are enabled on the experience, learners will now see a reminder in the Milestone and Submission created emails reminding them to log their work. The reminder will include a direct link to their Team page > Worklog tab for easy access.
  • Warnings about sharing contact information. Users will now see a clear warning in messages if they attempt to share an email address or phone number. Despite the warning, users may choose to send the message if they wish.
  • Navigation updates to user profile. “My profile” is now a dedicated menu item in the user menu, rather than being part of the clickable user nametag. This improves discoverability across all user types.
  • Navigation updates to portal and company profiles. On portal subdomains, the top-left logo now links to the user dashboard instead of the portal profile, creating a more intuitive navigation experience.Portal and company profile links have been removed from the portal and company workspace switchers and added to the main navigation menu under “Portal content” for Educators and Riipen admins and under “Company content” for Employers and Riipen admins.
  • Clearer attribution in resources. Resource listings now display the creator’s entity name (e.g., “Created by University of X” or “Created by Riipen”) instead of generic labels like “Portal” or “Default.”
  • Improved table layout on mobile. Tables now display in a stacked panel format on mobile, making them easier to read and interact with.
  • All tables now include a 'Results per page' label in the pagination footer, making it clearer how many results are shown per page and how many filtered results are currently being displayed.
  • The Applications column in the matches table (Experiences > Matches) is now sortable. Click the column header to sort by the number of applications-descending by default.
  • Setting application expiry limits. Educators can now define a maximum number of pending/expired team applications per match in the Experience settings > Participants > Team creation section. Educators and employers can override experience-level limits by setting a custom max number of pending/expired applications in the Match > Applications settings.

What's new in May 2025

Emily avatar
Shared by Emily • June 02, 2025

New features & Improvements

Invoice payments are live! Riipen now offers two modes of invoice-based payments: fixed rate and hourly pay.

  • Payments can be from the portal, company, or a split between the two
  • Invoices are generated automatically based on hours logged or based on deliverables
  • Employers and/or educators can approve invoices
  • Disputes can be initiated, mediated and resolved in platform
  • Payments are issued automatically via Stripe to the learner's bank account.

We’ve made improvements to how inactive teams are automatically managed to reduce clutter and highlight active work. These changes improve visibility into which teams are active versus dormant, without restricting access or actions when deadlines are not enforced.

  • Teams with no remaining members are now automatically marked as inactive.
  • Teams that have not completed their final submission within 30 days of the due date are marked as inactive. (Note: This does not block future submissions if no binding deadline is set.)
  • Teams that have not completed their kickoff within 30 days of the start date are also marked as inactive. (This does not block future kickoff actions.)

Match page sidebar

  • The match page sidebar panel now displays the full team nametag, including the team avatar, instead of just the team name.

Employer reminder emails

  • We’re re-enabling an email reminder for employers when a match request is close to expiring. This email is sent to project admins to encourage timely responses and help reduce unanswered requests.
  • The email will go out 6 days before a match request expires.
  • We’ll only send this reminder if the project has not yet responded to the request.

Custom content for "Application declined" emails

  • Educators now have the ability to add custom content to the "Application Declined" email sent to learners when an employer declines their team application.
  • A new field, “Team application declined email received by team,” has been added to the Experience settings > Advanced notifications > Team notification settings. This field will be visible only when the assignment type is set to “Application.”
  • Learners will see the custom message in the declined application team email body text.

Feedback column in teams tables

  • We’ve added a ‘Feedback’ column to the Teams table for both learners and employers. The column will display the following feedback statuses: Pending – One party has not provided feedback yet, and the project is complete. Provided – Feedback has been submitted.
  • The feedback rating will be visible depending on the viewer (team feedback for employers and employer feedback for learners).
  • Not available yet – Feedback cannot be given or received because the project is not yet complete.

Agreements & signatures UX enhancements

  • Redirects after signing agreements
  • Learners invited to a team are now automatically redirected to the team page after signing agreements.
  • Users are redirected to their next unsigned agreement automatically when signing multiple agreements.
  • Employers are automatically redirected to request acceptance following last agreement signature
  • New ‘Next Steps’ sidebar on the agreement signing page

Track team agreement progress

  • Learners can now see which teammates have completed agreements via a modal on the team page, similar to survey completion tracking.
  • Agreement owners can now view all recipients’ statuses directly. A new Signatures tab is available on the agreement page, listing signers and statuses.

Match confirmation requires payment

  • Employers must confirm payment details before a match is finalized for experiences where employers are paying in platform.
  • On the Accept Request page, employers now see: a payment summary and are prompted for credit card details and billing address.

Experience & match request enhancements

  • Clearer breakdown of hours, max teams/learners, and compensation info on the request page.
  • “Paid” label now displays across experience cards, pages, and marketplace listings for paid experiences.
  • Paid experiences must now have a rate of $7.25/hr (the US federal minimum wage) or more.

Feedback pending indicator

  • A star icon now appears in the Teams table for learners who haven’t provided post-project feedback.

Team state added to CSV export

  • Activity tracker exports now include team state to help filter and take action on team progress more easily.

Google sign-in revocation support

  • We now support Google’s Cross-Account Protection. If users revoke access from their Google settings, we’ll automatically: end all active sessions, and remove the associated Google integration (if access is revoked)

Verification flow / Draft match requests

  • Employers can now begin a match request before completing company verification when it's required by the experience.
  • The Request match CTA is now visible even if the employer is unverified.
  • Employers are redirected to the Verification page after completing the match request wizard. If the employer completes the wizard without completing verification, a draft match request is created instead of pending.
  • Once all required verifications are completed (either right away or later): The match request automatically moves to Pending, A conversation is created

Other improvements

  • When viewing the Feedback wizard > Endorsements step, if there is only one team member, their name will now be prefilled, and the "+Add" button will no longer appear.
  • Employers can no longer access learner emails from the ‘Members’ tab on the team page. If employers need to view learner details, the email section will be hidden.

What's new in April 2025

Emily avatar
Shared by Emily • May 05, 2025

New features & Improvements

  • Educators and employers now set the required number of hours for the project during the match request process.
  • The payment commitment summary information within the match request emails has been improved to make payment requirements more clear.
  • When a user completes verification, any pending invitations associated with that verification are automatically accepted. The user does not need to go back and click the invitation link again, as they did previously.
  • The match request activity email has been improved with a stronger call to action in the subject line, and shorter text to emphasize the most important actions.
  • Learners and employers can now view the feedback they've received and provided under the Team > Feedback tab, as opposed to just the feedback they’ve received.
  • Experience ‘Updates’ email notifications now use the portal’s logo and color branding instead of Riipen defaults.
  • A new "Representation" filter has been added to the project and company marketplaces which allows a user to filter by the company's self-identified representation tags.
  • Educators with portal administrator level permissions now see a new Matches tab on their Portal content > Experiences tab showing all project matches for the portal.
  • The learner dashboard now shows only active and completed teams.
  • Employers now are prompted to provide a decline reason when declining a learner application.
  • Learners are now prompted to provide a cancellation reason when cancelling an application.
  • Standalone pages for milestone and final submissions have been improved to make information more clear and readable in different states.

What's new in March 2025

Emily avatar
Shared by Emily • April 16, 2025

New features & Improvements

  • The Experience > Learners table has been updated to show key metrics about each learner including number of completed agreements and surveys, and the number of teams they have joined.
  • The Experience > Teams table has been updated to the team activity tracker which shows detailed progress information about each step for each learner and can be exported to CSV.
  • As an employer, I should see an informational banner on the team applications page explaining what’s next
  • As any user I can now select any item from the worklog and can leave a comment on it. Users will be notified by email when a comment is left.
  • Employers will now receive a daily email notification summarizing new and edited work log entries from that day. The frequency can be updated to ‘Weekly’ in the user settings.
  • Updates to the employer feedback wizard language to improve clarity and conciseness.
  • The "Propose changes" form in the match request wizard has been updated to reduce length of the page and improve clarity.
  • New fields for a match such as payment information, proposed dates and maximum teams are now separated into a new step of the match request wizard in order to ensure they are highlighted.
  • Educators can now select which conversation types are enabled for their experience, enabling any (or none) of the following options: Team-only; Project admin(s) + team; Project admin(s) + all teams.
  • The Project admin(s) + All teams conversation type is new and allows employers working with multiple teams on a single match to communicate with them all simultaneously.
  • Payment setup step for learners: Learners in experiences requiring a payment account will now see this as a step on the team page before "Start Project."
  • Tasks in the team page are better distinguished through icons identifying overdue and locked steps.

What's new in February 2025

Emily avatar
Shared by Emily • April 16, 2025

New features & Improvements

  • As an educator, when duplicating an experience I should be able to pick my portal and set dates
  • As a user, I should see a warning notice in every auto-created conversation, reminding me to keep all communication on Riipen.
  • As a learner, clicking the LTI link in my LMS should redirect me to my team page if I am already a member of a team for that experience.
  • Update language and link of calendar sync task for clarity
  • Educators can now create a default match request intro message for an experience. This is editable under the automated messages section of the experience settings > match requests section.
  • Learners on experiences that use Stripe integration for payment now receive a task in their dashboard prompting them to set up their payment account.
  • The display of answered questions for survey admins has been improved.
  • The header banner disappears in the marketplace when you are viewing content on mobile, to provide a better browsing experience.
  • Bulk actions are now available on invitation tables, allowing users to select multiple invitations and re-send or delete them in bulk.
  • Popular survey templates are now identified with a tag in the survey template search page.
  • As a learner, I should be able to see which members of my team have completed a mandatory survey
  • As a learner, I should see an informational banner on my team's application page informing me of next steps
  • Finish & submit button on feedback wizards allows a user to submit feedback on first step of wizard
  • Text updates in feedback wizards to provide more guidance

What's new in January 2025

Emily avatar
Shared by Emily • April 16, 2025

New features & Improvements

  • As a learner, I should be prompted to add my LinkedIn profile upon sign-up as an optional field
  • The experience wizard now includes a field for educators to provide submission instructions for learners for the final deliverable. This field previously was available only in settings.
  • Companies can now verify themselves directly, not only in the process of matching with an experience. Global verification can be accessed through the company settings tab and reduce time in matching with experiences that require verification.
  • Learners no longer need to select the time that work was completed when filling in the work log, only the date and duration.
  • Educators of a single experience can now view replies to portal-level surveys for that specific experience, through experience settings.
  • The match request page was modified to improve clarity of navigation and consistency of view between employers and educators.
  • As part of the above, educators and employers can propose changes to project content in-line within the match request page.
  • Payments can now be made directly via Stripe from portals to learners on paid experiences.
  • Achievement descriptions have been updated for all achievements.
  • Portal administrators can now view all achievements earnable by members of their portal, including those issued by Riipen.
  • Educators and employers are now notified in batched emails about changes to match requests on their experience, on a daily basis, when activity exists.
  • All application tables can now have applications sorted by recency.
  • Employers can now access resumes of learners they worked with in the company talent pool.
  • Company admins now receive a task prompting them to complete the company profile.
  • Users can now leave comments on milestone submissions and final deliverable submissions. Team members and employer contacts are notified of new comments.
  • Educators can add milestones for specific teams via the Add milestone button on the team page.
  • As a learner, I should see default text in the ‘Context for learners’ panel if my educator hasn't customized this.
  • Increase maximum file upload size and update hints for final submissions and milestone submissions.
  • Add a tooltip to the "Causes" section on both the project page and the project wizard to explain its purpose.
  • As a user viewing a team page, I should see the ‘Completed’ tasks automatically expanded once the final submission has been completed.

What's new in December 2024

Emily avatar
Shared by Emily • April 16, 2025

New features & Improvements

  • The portal switcher was moved to a more prominent place in the main navigation menu. Users with access to multiple portals now see a "Switch portal" menu item, while users with access to only one will see Access portal or Exit portal depending on their current workspace.
  • Automated message responses which can be configured in experience or project settings now support rich text, allowing users to (for example) add a link to a meeting-booking page in an auto-response.
  • The user menu on mobile has been updated for clarity to better distinguish between links of different types.
  • The calendar now adapts to mobile views to show a user a list view on mobile.
  • Imports now display a more useful error message for incorrect or missing start/end dates
  • As an employer, when I click the “Accept” option on a team application, I now see a confirmation modal where I can choose to close my match to new applications or keep it open.
  • As an employer, I see an "Edit" link next to the open/closed state on the match page so I can more easily change application settings.
  • In the Settings tab of a Match, employers now get an explanatory message when their match is closed to applications and cannot be re-enabled.
  • The "Optional details" section of wizards is now a collapsible area. It is expanded by default on draft projects/experiences, or when content exists within the section. Collapsing empty optional sections by default helps pages feel shorter and more manageable when editing.
  • New filters added on user and company profile pages
  • All tasks now have criteria for automatic deletion if no action is taken by the user.
  • All icon buttons that were missing tooltips now have tooltips.
  • A user whose account is created via import now can accept the Terms of Service on the same page where they set their password. This removes an extra step for them after signup.
  • The custom question creation component has been updated so that "question type" is visible even in the collapsed version.
  • When duplicating an experience, invalid surveys attached to it are not duplicated.
  • Team page task panels now have icons to indicate when a description or attachment is present.
  • As a learner, I should not see the Worklog and Feedback tabs on the team page until I have started the project
  • "Sender" is now an in-line filter above the match request table



What's new in November 2024

Emily avatar
Shared by Emily • December 03, 2024

New features & Improvements

  • The team page has an updated look, separating tasks into completed, upcoming and overdue sections for clarity.
  • As an educator, I can now set a maximum size for a team under Experience Settings > Participants.
  • Setting teams to be “Individual” now changes the UI for creating teams, starting projects, applying to projects and the team page itself in some minor ways to reflect that no other team members exist.
  • Maximum pending applications per learner: As an educator, I can limit the number of pending applications a learner can be part of at a time. This is primarily a PPD use case, allowing programs to prevent learners from "over-applying" to projects and inundating employers with applications that can't all be accepted.
  • A company profile now has a representation field to capture tags mostly related to diversity and inclusion, including Women-Owned, Black-Owned, Public Benefit Corporation, and many others. We can add tags as needed. This is also an optional field in the project wizard's company step.
  • Scale improvement for multiple choice questions: a user creating a survey can now copy-paste a list from another source into the option field of a multiple choice question and it will automatically create up to 200 options from that list.
  • First step of sign up wizard shortened and visually improved for all users. (No changes to required fields.)
  • Emails about project closure in the marketplace have been updated to further clarify there is no impact on applications or teams.
  • In the match request wizard, when selecting a project or experience from the dropdown you can now see a date related to the content (close date, for experiences; updated date, for projects) to help you distinguish between similarly-named items,
  • When an existing user has a membership created via an import, they now receive a distinct notification email alerting them of this.
  • As an educator, when I allow teams or projects to set the dates in my experience, I can now set date ranges that teams or projects must conform to. This extends on the existing “maximum start date” and “maximum end date” feature to allow educators to provide minimum dates as well.
  • As an educator with admin access, I need to be able to differentiate between my pending match requests and the portals pending match requests. A user by default sees only their experiences' match requests and can filter to view all portal match requests if they choose.
  • As a learner, I shouldn't have the worklog sidebar component until kickoff is complete for the current team
  • Add matches count column to Portal > Companies table.
  • Tasks on the team page that are for employers are now labelled to make it clear.
  • Work log entries should be sorted by Date of work by default
  • "User" filter on work log should be inline on the page, not in the advanced filters modal.
  • As a learner, if the experience assignment type is self-assign, the button on the match page should say 'Join project' rather than 'Start'.